Customer Reviews

Installation was done without interrupting our movements and without causing a fuss. Installers were pleasant and any issues were discussed prior. Overall a positive experience which is now paying off in small power bills!

Great experience from quotation to installation and after that as well. Very responsive company. Prompt installation and very good aftercare I experienced with minor issue of Inverter connectivity to my home Wi-fi which was resolved satisfactorily.

We decided to get Solar so asked someone in the business for a referral and was put onto Sam from Smart Energy Answers. We received a very thorough explanation on the best options for us, we compared to a few others and eventually went with Smart Energy Answers, as we wanted a larger system to eventually cater for battery storage and electric car charging. Installation was done on time, and the performance of the panels was as expected. We now have a net saving on an annual basis and pay nothing for electricity. We have had our panels for 1 year and no issues so far. I would recommend using Smart Energy Answers if you want a quality product.

I had already interacted with previous energy retailers so when I chose Smart Energy I needed to carefully work through the reviews and gain a sense of your customer service approach before I committed to funding our installation. The service and feedback actually exceeded my expectations! Smart Energy was really interested in my customer experience and responded quickly and efficiently to all my questions. The local installer was just as committed and the installation went particularly well. We did have an issue with the installation of Ember Pulse and when we contacted the local installer again they were immediately helpful. I am recommending Smart Energy to my friends!

Great service and no problems what so ever. Accurate with every promise and cant believe my reduction in quarterly power bill, and it's only been 6 mths. I now pay less than a quarter of my original bill total which means ill pay for my solar system outlay in no time.
Go for it, so pleased with Smart Energy. Well done team.

Leading up to choosing SMART Energy Answers, I did months of research into Solar Panels. I had been ripped off before by a major supplier at our previous address and I was adamant I wasn't going to let that happen to us again. The team at SMART Energy Answers was so helpful, they were patient, knowledgeable and always had time for my many queries. They were also well priced. The installation team were fantastic, they were personable, quick, confident and when they advised me they would come back to install a sunshade over the Solar power box, they did exactly that.

Brought a 6.4 kW system and 5 kW inverter. Very happy with the process. Took 6 hours to install and now cut my bills by half sometimes less.
Highly recommended

We were very happy with the excellent service provided by Smart Energy Answers. The information that Zoran provided about the various solar systems was much more helpful than any of the other companies we tried, the product prices were very competitive, the installation process was managed in a timely and professional manner and the follow-up service provided by Basit and the rest of the team was excellent. We highly recommend this company.

Smart Energy Answers were fantastic from start to finish. The consultation session was relaxed, the team spent quality time answering my checklist of questions and didn’t rush my decision.
The installation was easy, they took care of all the setup and the workmanship was the cleanest crew I have ever seen.
The service team helped with post-application setup and the system has improved my bill!!

Super happy with this company.

Smart Energy Answers Company was efficient, professional, reliable, and price competitive. Highly recommend A+ experience. Sourced the Solar panels & inverter of our choice. Sam the owner came across as a genuine person, was an onsite day of install. The choice came down to supporting Small business and tradesmen They were very quick, efficient and very professional from the salesman and to the tradesman themselves. A very good job. From quote to installation, we felt Smart Energy Answers were looking after us. Highly recommended. From inspection to install took 2 weeks. Quick and thorough installation. After install Supplied User Manual for the system very helpful. Michael was extremely professional excellent customer service!

Smart Energy Answers was recommended to me by an architect friend when I mentioned I was looking for solar and a battery. The business owner Sam is an installer himself and the company does their own installations, not subbies which was the most important part for me. The whole process was smooth from the first consultation through to the installation 3 weeks later. The guys were great to deal with and explained everything before they started. The job was done exactly as agreed and they cleaned up everything before leaving plus explained how the system worked.
I've now got a 6.5kW system on my roof but will wait till next year before going back to them for the battery. Looking forward to seeing my reduced bill next quarter!

I highly recommend Sam and his team from S.M.A.R.T. to anyone considering Solar Energy for their energy needs.
S.M.A.R.T. provided me with the best solution for our energy needs, then Sam and his team turned up on schedule and completed the installation and system setup on time.
Very professional and exceptional workmanship. all packaging materials were gathered up and removed.
The system was explained and demonstrated and all my questions answered in detail.
Our system has been working great and I am certainly one very satisfied customer.

Had my system installed almost a year ago. LG panels with Fronius inverter on a flat roof. Couldn't be happier. Great service, very professional and what matters most my bills are on credit every month at around $50. Highly recommended.

I highly recommend Sam and his team from S.M.A.R.T. to anyone considering Solar Energy for their energy needs.
S.M.A.R.T. provided me with the best solution for our energy needs, then Sam and his team turned up on schedule and completed the installation and system setup on time.
Very professional and exceptional workmanship. all packaging materials were gathered up and removed.
The system was explained and demonstrated and all my questions answered in detail.
Our system has been working great and I am certainly one very satisfied customer.

The experience was seamless from start to finish. The salesperson was knowledgeable and helped me pick the right system for my needs. The installation crew were friendly and efficient, and showed us the details of how to use the system before they left. The system is producing energy very well - well above what I was expecting.

Sales people were very helpful, installation team quick and efficient, the system has worked flawlessly since installation, I would recommend Smart Energy Answers.

Adam took the time to go through the details of which panels and inverter to use for our situation.
Installers were very efficient and did an excellent job
Addition of ember pulse has helped us make better choices about what devices to use when so we maximise usage of solar

Smart Energy Answers were extremely helpful right from the start. Oren took time to sit down and run through the; options, manufacturers, configurations, technologies, etc - all without feeling pressured.
The installation was prompt, professional and with very little impact on the household. We had an issue with monitoring from the inverter, which they dealt with swiftly and I had a personal number to contact and text for updates.
I thoroughly recommend it.  

Panels were installed with no fuss or disruption to household.
All good no problems with any installers or technical persons.
This company has a complete experienced workforce for solar installations .Does not use casual labour.
To me it was evident, due to the fact that they were able to install 43 Trina panels and another 43 for my son on same day, without cutting any corners, and producing excellent workmanship.
I would be happy to recommend Smart Energy Answers to any person who is looking to install solar panels.
The price was slightly higher than cheaper companies that I contacted, but I strongly feel was worth the extra few dollars in the long run.

I found this whole process very straight forward from quote through to the final installation. We got other quotes and this was the cheapest for the same panels and inverters but with additional optimisers on every panel. 

From initial contact through to the change of meter everything was handled professionally. The installation crew were exceptional. No issues at all. Highly recommended

The Smart Energy Answers system ran like clockwork from the quote stage right through to the system is switched on. Everyone was punctual and the workmanship was excellent. It is great to have people show up when they say they will! 

My experience with smart energy answers has been smooth from the beginning and I am really happy with the service. The install team was very professional and the after sales service has been exception so far.

The sales was very professional and not forceful. Installers were very good and a few weeks afterwards we were getting feed in credit from our supplier.

I was expecting this to take much longer after discussing with friends.

Very happy with the system and workmanship.