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Smarter Hot Water Starts Here

Hot water can be one of the biggest contributors to household energy use. A high-efficiency heat pump can help reduce running costs by using heat from the surrounding air to warm your water, while making better use of your solar generation where suitable.

  • Reduce hot water energy costs
  • Use solar more effectively during the day
  • Suitable for many Australian homes
  • Quiet, efficient and smart-scheduled operation
  • Installed by Smart Energy Answers
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Pool Heating Systems

Smart Energy Answers offers smart pool heating system installs utilising quality Madimack heat pumps.

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Meet The iStore 270L Heat Pump

The iStore 270L Heat Pump is a high-efficiency, all-in-one hot water system designed for Australian homes. It uses advanced air-to-energy technology to heat water efficiently and can be scheduled to better align with household energy use and rooftop solar generation.

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How Heat Pump Hot Water Works

A heat pump hot water system works differently to a traditional electric hot water system. Instead of relying purely on an electric element, it draws heat from the surrounding air and transfers that heat into the water tank.

It draws heat from the air

The system captures ambient heat from outside air.

It transfers heat into your water

The heat pump uses this captured energy to warm the water in the tank.

It can be scheduled around solar

Where suitable, the system can run during the day to make better use of rooftop solar generation.

MADIMACK ELITE

The Elite Silent Series offers top-tier performance in pool heating. Featuring cutting-edge inverter technology, it delivers exceptional efficiency and operates quieter than any other unit, thanks to its patented back-discharge design. Stylish and powerful, it seamlessly complements designer pools and provides year-round heating with an impressive 28kW capacity in single-phase.

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Why Upgrade Your Hot Water System?

Lower Running Costs
A heat pump can use significantly less electricity than a traditional electric hot water system.

Smarter Solar Usage
If you already have solar, your heat pump can be scheduled to run during daylight hours where suitable.

Reliable Household Hot Water
The iStore 270L is designed to support everyday hot water needs for many Australian homes.

Reduced Energy Waste
Instead of sending excess solar back to the grid for minimal return, your system can use that energy to heat water.

 

Is A Heat Pump Right For Your Home?

Every household uses hot water differently. Before recommending a system, Smart Energy Answers considers your household size, energy usage, current hot water setup, solar system and available installation space.

  • You have high hot water usage

  • You have rooftop solar or are planning to install solar

  • Your current electric hot water system is expensive to run

  • You want to reduce grid reliance

  • You want a more efficient replacement system  

  • You want advice before choosing a product 

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Maximise Your Solar Investment

If your solar system exports excess power during the day, a heat pump can help redirect some of that energy into something your household uses every day: hot water.

  • Use more of your daytime solar generation

  • Reduce reliance on grid electricity

  • Store energy as hot water

  • Improve the value of your existing solar system

  • Lower household running costs over time

Think of it as practical energy storage, without the cost of a battery.

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ESY Sunhome

All In One Battery Solution

Experience next-generation energy innovation designed to perform under the toughest conditions. ESY's advanced systems offer unmatched reliability, adaptability, and protection — driven by AI and engineered for resilience.
 
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Get expert advice on whether a heat pump hot water system is right for your home, solar setup and energy usage.

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Most Frequently Asked Questions

1. How does a heat pump hot water system work?

A heat pump hot water system works by extracting heat from the surrounding air and using it to heat water efficiently. Instead of generating heat directly like a traditional electric system, it transfers heat using advanced compressor technology, helping reduce energy consumption significantly.

2. Is a heat pump cheaper to run than electric hot water?

Yes. Heat pumps are typically much cheaper to run than conventional electric hot water systems because they use far less electricity to heat water. Many households can reduce hot water energy costs substantially after upgrading.

3. Can a heat pump work with my solar system?

Absolutely. Heat pumps pair extremely well with solar systems because they can use excess solar energy generated during the day to heat your water, helping you maximise your solar investment and reduce grid usage.

4. What size heat pump hot water system do I need?

The ideal size depends on your household size, daily hot water usage, and energy goals. Larger families generally require higher-capacity systems to ensure consistent hot water availability.

5. Is the iStore 270L suitable for my household?

The iStore 270L is designed for medium to large households and is suitable for many Australian homes. It offers a strong balance of efficiency, storage capacity, and performance for everyday hot water needs.

6. How much can I save with a heat pump?

Savings vary depending on your current system, energy usage, and whether you have solar. Many homeowners can significantly reduce their hot water running costs after switching to a high-efficiency heat pump system.

7. Can I replace my existing electric hot water system with a heat pump?

Yes. In most cases, an existing electric hot water system can be replaced with a heat pump upgrade. Our team can assess your setup and recommend the best replacement option for your home.

8. Does a heat pump work in colder weather?

Yes. Modern heat pump systems are designed to operate efficiently even in cooler temperatures, making them suitable for a wide range of Australian climates.

9. How noisy is a heat pump hot water system?

Heat pumps are generally quiet during operation and are designed for residential environments. Modern systems like the iStore are engineered to minimise operating noise while maintaining strong performance.

10. Can Smart Energy Answers install the system for me?

Yes. Smart Energy Answers provides professional heat pump installation services, including system recommendations, installation, and support to help ensure a smooth upgrade experience.

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Book a time with our consultants and get customised solar solutions tailored to your needs.

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